Refund policy
Return & Refund Policy
At Endzone Seats, we want you to feel confident with every purchase. If you’re not completely satisfied with your order, we offer a 30-day return policy from the date your order is delivered.
30-Day Returns
You may request a return within 30 days of receiving your order. To be eligible, your item must be returned in its original condition and include any packaging or accessories that came with your order.
Items that have been excessively used, damaged after delivery, altered, or returned with missing components may not qualify for a full refund.
How to Start a Return
To request a return, contact us at adisljivar32@gmail.com with your order number, name, and reason for the return.
Our customer support team will review your request and provide instructions on the next steps. Please do not send your order back before contacting us.
Damaged or Incorrect Orders
Please inspect your order when it arrives. If your product arrives damaged, defective, or you receive the wrong item, contact us as soon as possible at adisljivar32@gmail.com.
Include your order number and clear photos of the issue so we can review it and work toward an appropriate solution.
Refunds
Once your returned item has been received and inspected, we’ll notify you about the status of your refund.
If approved, your refund will be issued to your original payment method. Please allow additional processing time for your bank or payment provider to post the refund to your account.
Original shipping charges are generally non-refundable unless the return is due to an error on our part or otherwise required by applicable law.
Exchanges
If you ordered the wrong team or need a different option, contact us at adisljivar32@gmail.com. We’ll let you know what exchange options are available for your order.
Cancellations
If you need to cancel or modify an order, contact us as soon as possible. We cannot guarantee cancellations or changes once an order has entered processing or has been shipped.
Contact Us
If you have any questions about a return, refund, or your order, please contact:
Endzone Seats
Email: adisljivar32@gmail.com
We’re here to help make your Endzone Seats experience as simple and stress-free as possible.